Returns & Exchanges

At Dixi, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return it within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.

• 3.
  Ship It Back

  Download and print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.